Chat Live with Multiple Customers 3.0.1.5
Multiuser chatting software helps you to provide live help to all your online customers from your technical support executives. According to surveys, 25-75% of shopping abandonment is due to websites missing real-time client service to answer questions or resolve problems. This ASP based script is directly add a button to your website and answers the query of online visitors that helps you to increase your sales tremendously. Software supports AJAX script which automatically refreshes your page after a regular time period. Your technical support team can chat with multiple customers simultaneously with the help of this script.
Live chat with website visitors turns them into clients, adds confidence and assurance that they are at the correct place it results in increasing your overall business profit. This script is platform independent and supports all operating systems. It comes with easy to use user friendly graphical user interface. This is a single time purchasing script and there is no need of any monthly installments or rents. One to one chatting environment helps those customers who want to securely solve theirs queries. With the help of this application you can easily transfer chat to other operators, saved chat sessions of each client, views visitors geographical location by knowing his/her IP address.
Important Features:
* Simultaneously chat with many customers on one to one basis.
* Works with all internet browsers like Internet explorer, Mozilla, Netscape, etc.
* Written in ASP and supports AJAX script.
* Easy to download and implement in server or website.
* Comes with simple to use GUI.
* You can know IP address of visitors.
* Capable to increase sales, improve customer service and reduce support costs.
* Works in all operating system of any platform.
* Capable to sends email from client side when your technical support is offline.
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